Fair, upfront, never sticky.
One outlet or thirty — pick the cadence that suits you. Every quote is itemised and approved before any work begins.
Pay-as-you-go
For outlets that need help only when something breaks. Transparent quote before any work begins.
- 30-min triage with AI assist
- Vetted technician on demand
- Same-day for 92% of issues
- Photo + report after each visit
Always-on (Outlet)
Most popularPredictable cover for one outlet. Priority dispatch, scheduled checks, and capped call-outs.
- Priority dispatch — within 4 hours
- Quarterly preventive checks
- Capped call-out fees
- Single-outlet maintenance log
- WhatsApp + dashboard access
Group
For multi-outlet operators. Account manager, group reporting, and team training.
- Dedicated account lead
- Group dashboard & reporting
- Custom SLAs per outlet
- Team SOPs & training
- Quarterly business reviews
Questions, answered.
How fast can someone come on-site?
92% of issues get same-day on-site. For Always-on plans we target a 4-hour priority dispatch during opening hours.
Are your technicians licensed?
Yes — electrical and plumbing work is performed by licensed contractors. Gas work is handled by GSI-licensed servicemen where required.
What if the AI gets it wrong?
It's a triage layer, not a diagnosis. A real technician confirms on-site before any chargeable work begins, and we only quote after that.
Do you cover hawker stalls and small cafés?
Absolutely. The Pay-as-you-go option exists for exactly that — no commitment, fair price.