Maintenance, before things break.
Core maintenance cover for everyday electrical and plumbing issues. For $199/month per outlet, your team gets chat triage, remote stabilisation, technician dispatch when needed, and basic on-site fixes — without the panic of calling around when something breaks.
- $199
- per outlet / month
- 60 min
- on-site labour, per incident
- 0% markup
- on replacement parts
Trusted by operators across the island
The work that prevents downtime happens before anything breaks.
Most venues only think about plumbing and electrical maintenance after something breaks. By then, the team is panicking, service is affected, and nobody knows who to call.
First-response, not a phone number
Pre-mapped site, written SOP, dedicated chat, AI triage. The triage layer happens before anything breaks.
Parts at cost, no markup
Replacement parts are quoted upfront and charged at actual market cost. Major works are scoped before any work begins.
Boundaries, in writing
Core is first-response support, not unlimited repair. Everything beyond basic is identified, scoped and quoted — never billed by surprise.
Onboard once. Triage in chat. Stabilise first. Dispatch when needed.
Onboarding inspection
We walk your venue and map the things that matter when something breaks — distribution board, isolators, valves, shut-offs, choke points, known weak spots. Then we write your emergency SOP.
Chat is always on
Your team, our response team, and our AI triage assistant share one chat. Photos, videos, voice notes — whatever's fastest in the moment.
Stabilise first
We guide your team on which valve to shut, which switch to isolate, and whether you can keep operating. The first five minutes often save the service.
On-site, when needed
When dispatch is needed, a technician inspects, fixes, and confirms. Basic plumbing and electrical fixes are included. Bigger works are scoped and quoted before anything proceeds.
Plumbing & electrical, on a monthly response system.
The two failure points that most often stop a venue from operating — handled by your Core Uptime Package.
Electrical
Trips, faulty plugs, blown fuses, switch and lighting issues, safety make-safe. First-response triage and basic on-site fixes under Core.
Plumbing
Visible leaks, valve issues, toilet flush problems, minor sink drainage, preventive checks. First-response triage and basic on-site fixes under Core.
Recurring upkeep, bolts onto Core.
AC, exhaust hoods, refrigeration upkeep — preventive maintenance on a schedule that suits your venue.
Air-con & ventilation
Scheduled servicing for split units and ducted systems. Clean coils, fresh filters, fewer hot afternoons.
Exhaust hoods & ducts
Scheduled hood and duct cleaning. Stay compliant, stay safe, no greasy surprises.
Refrigeration upkeep
Routine checks on chillers, freezers, and cold rooms. Catch seal failures and gas leaks before they cost a service.
Burst pipes, rewiring, kitchen equipment faults — identified during triage, scoped, and quoted before any work proceeds.
Fewer surprises. Faster response. Less downtime.
For $199/month per outlet, your venue has a maintenance response system before anything goes wrong.